Wednesday, July 25, 2007

Did you miss the grand opening?

Just kidding.

You didn't miss nuthin'. We're not open yet, a week past our target opening date. The date passed by with nary a flutter.

I know... delays happen to everyone (almost), but I thought we were going to be different. Tant pis! In our case, the delay is mainly that we still have not been given permanent power, reliable water, natural gas or basic telephone service. No big deal, right!? So no DSL (for POS system and camera system set up), no fax (for job applications), no water treatment system (um, for water), no refrigeration (milk), no real training (sad, lonely Robur), and no hiring (can't do it until we know for sure when we're going to be able to open, and they won't give us dates!).

We are not litigious people, but our patience is definitely working overtime. It's interesting that when we were looking for locations, we really felt that we were applying for landlord approval, trying to prove our professionalism, financials, experience, plans, etc. (to be accepted as a desirable and responsible tenant), when maybe in fact it should have been more of a reciprocal process. We are still very happy with this location (which we worked very long and hard to get), but the process of getting the space to vanilla shell and completely ready for us has been long and painful, and we we really didn't anticipate it at all.

In any case, we're trying to make use of this extra (waiting) time as best we can. Our construction is mostly done, but our guys slowed down a bit when it became clear that the basic services were not coming right around the corner... the rush was off. But everything is pretty much in (cabinets, floors, lights, furniture, plumbings), except for the counters (installed this week), glass and wood details (next week), exterior bits (soon), and other "small" discreet elements like the shelf/menu system. It's looking pretty nice. We're happy.

We're also still working on and tweaking menu, finalizing product selection and vendors and placing first orders, responding to some interest from potential employees, working out design details, coordinating deliveries, managing the budget and lots of all over the place stuff like that.

Yu-ummm...

4 comments:

Steve said...

Lee,

I am excited for you guys and also feel awful to learn the unnecessary anguish you two have to deal with to get the door open for business, but that day will soon arrive!

Who steamed the milk? It looks good!

Cheers!

lee said...

Hi Steve!

Yeah, we're managing okay... we know set backs happen to everyone. But we are getting super excited now... it's getting close!

The latte? I think Miguel pulled the shot and I was steaming, but thanks. That was a nice one actually (look and taste!). The Synesso steam wands are really taking some getting used to, and I'm still getting air bubbles, but I'll get there. The steam is really pretty powerful!

Jimbo said...

I live just west of your store and I'm anxiously awaiting its open. The pictures look great. I'm seeing more than I did the other night when I bent and peered into the window at the area surrounding your business license.

Best of luck, keep the faith, see you guys soon!

-Jim

lee said...

Thanks!

We hope to see you soon, too!